Not being able to do the work required can be frustrating - especially if it's because you simply do not have the required knowledge. Knowledge hoarding is having information but refusing to share it. The combination of these two can have a detrimental effect on an organisation. It creates distrust and kills any efforts at collaboration.
You can encourage knowledge sharing in your organisation using these approaches.
You can encourage knowledge sharing in your organisation using these approaches.
- Introduce a mentoring program - each employee needs a mentor to guide them and help them succeed in the organisation.
- When looking for information, look at departments instead of just individuals. After all, two heads are better than one.
- Build trust relationships with your fellow workers. If you trust someone you are more willing to share information with them.
- Reward employees for sharing valuable information - allow nomination.
- Introduce collaboration tools into the organisation - the right tools can make the difference, including blogs and wikis.
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